Shipping policy
We are pleased to offer complementary UPS or USPS shipping on all US orders.
Most orders will ship within 1-2 business days from our California studio. Once shipped, your package should take anywhere from 2-6 business days to arrive, depending on where you live.
International Shipping:
We do not ship to the following countries at this time: Russia, Spain, North Korea, Ukraine, Iran, Iraq, Cuba, Somalia, Yemen, Italy, Turkey, and Syria.
*Please note that shipping charges do not include international duties or customs. All applicable taxes and duties will be paid by the customer and are due to the carrier. Contact the customs office in your destination country for information about any applicable duties or taxes. Please note that customs clearance speed is dependent on the country being shipped to.
No returns or refunds will be issued due to customs delays or holds beyond our control, or for unclaimed packages.
If you have questions about shipping outside the US, please contact us for further details at customercare@thewayapothecary.com